FAQs

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Shipping & Delivery

Domestic shipping times are 1-5 business days.

International shipping times are 5-7 business days.

Shipping rates can vary depending on your region.

Yes, we ship our products internationally.

All customs and taxes are covered by us for customers from the UK, United States, and Hong Kong. Customers outside these regions are responsible for any taxes owed.

We offer insured worldwide shipping through Malca Amit and FedEx. Once you have purchased your watch, we will arrange the delivery method personally with you.

Payment

We accept bank transfers in GBP as well as USD, EUR, SGD, AED, and HKD. International clients are able to pay in their local currency, making transactions more convenient and cost-effective.

We are committed to providing a seamless and secure payment process, ensuring that your purchase is handled with the utmost professionalism and efficiency. If you have any specific payment requirements or questions, please do not hesitate to contact us.

Yes, we accept part-exchanges on all of our stock. If you have a watch you wish to trade in, please get in touch with us for a quote.

Our team will evaluate your watch based on its condition, market demand, and other factors to provide a fair and competitive offer. This can be an excellent way to upgrade your collection with minimal hassle, and our goal is to make the process as smooth and transparent as possible.

Reach out today to learn more about how part-exchanges can benefit you.

Warranty & Repair

All of our pre-owned watches undergo thorough, non-invasive mechanical inspections and are serviced if necessary to meet our high standards of timekeeping and functionality.

Unless stated otherwise, our pre-owned watches come with a full or limited twenty-four-month warranty, excluding any damage from improper use or accidents.

International Customers

We have many international clients and strive to make the process as simple as possible. We accept various currencies for overseas transactions. Once payment is made, we will arrange overseas shipping through Malca Amit, or you can choose to collect your watch in person.

Worldwide shipping

Insured delivery available.

PART EXCHANGE AVAILABLE

We accept part-exchange on all of our stock.

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Contact us via Whatsapp at +44 7535 424301.